| Career Focus |
Leading and teaching people in a
customer-centric, team-oriented environment where I
can creatively contribute to the quality of life in any organization
while
enhancing its sustainability, diversity, and the bottom line. | |
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| Skills |
People Management Project Management Teaching Farming Permaculture Design Human Performance Technology Analysis and Intervention Technical Documentation and Training Computer System Analysis and Implementation | |
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| Professional Experience | ||
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2007-2011: |
Graduate Student: |
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2010: |
Practicum participant in award-winning Community ESL program: |
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2010: |
English Teacher: Designed and implemented English as a Second Language curriculum for Japanese teenagers in the US. Lessons incorporated the outdoors, art, and adventure projects. Key skills: Lesson and materials design, classroom management, creativity, English language teaching. |
| 2008-2009: Locavore Farms |
Farmer: Created and managed the implementation of a small organic farm in the high desert of extreme northeastern California. Managed volunteer workers, supplies, equipment, crops, and marketing efforts, resulting in a unique community-enhancing experience for a remote and rural area. Key Skills: Planning, people management, organic agriculture, habitat development and restoration, interface with governmental regulatory agencies, money management, creative fund raising, community building. | |
| 2006: Portland Metro YMCA |
Curriculum Designer/English
Teacher: Worked with a small team to design and implement complete English as a Second Language curriculum for Japanese teenagers in the US. Materials were designed to be reusable, relevant to real-world activities, and flexible. Key skills: Lesson and materials design, classroom management, teamwork, English language teaching. | |
| 2005: Independent Language and Career Consultant |
Language Teacher and Career Coach: Provided internet-based English-language instruction and translation for German university graduates and technology professionals. Typical projects included web forms and surveys, Curriculum Vitae, cover letters. Key skills: English language teaching, business and technology terminology, coaching, customer service | |
| 2003-2004: QAnalysts LLC, Santa Clara, CA |
Principal Consultant: Acted as engineering project manager for java-based VOIP system. Provided consultation on schedule, budget, and product integration. Key skills: Negotiation, product and project management, communication. | |
| 2002-2003:
TheraMedia Solutions, Santa Clara, CA |
Founder
and CEO: Building health care multimedia company from concept though customer, product, and market development required to bring product successfully to market. Key Skills: Influence and persuasion, articulation of vision, people management, financial planning, effective writing and presentation. | |
| 1995-2002: Cisco Systems, San Jose, CA |
Manager,
EMAN Development, 2001-2002: Managed 35 software engineers (junior to senior level) who built and enhanced a system to manage the infrastructure and applications used to run the company globally, including system and network monitoring, service management, messaging and directories, configuration management for networked devices, call centers, and process support. Managed Strategic Architecture Group for Enterprise Management. Key skills: People Management, Technology Management, Cross-functional, global, and virtual team management. | |
| Manager,
Information Technology Learning Group, 1999-2001: Led the creation of the IT Learning Group and oversaw its evolution from a technology training team to a results-based consultative group focused on innovative ways to enhance productivity through targeted knowledge transfer. Drove creation of coordinated global IT Learning Groups in the US, EMEA, Asia Pacific, and the Americas. Operated with budget surplus for 2 years while expanding group and implementing business-based metrics for success. Key Skills: Human Performance Technology (a systems-based approach to organized work), People Management, Cross-functional, global, and virtual team management, informal and e-learning optimization, design, and implementation. | ||
| Manager,
Technology Apprenticeship Program, 1998: Created and managed program to prepare high-potential Liberal Arts and Science grads for successful careers in IT. Provided 35 outstanding employees to company in two years at no cost beyond what would have been paid to temps. Key Skills: Recruiting, Training, Negotiation, Motivation, Communication, People Management, Financial Management. | ||
| Project
Manager, Global
Extract
System/Operational Data Store, 1997: Start-to-finish oversight of design, architecture, and implementation of global, consolidated source of operational data for use by reporting and decision-support applications. Key Skills: Project Management, distributed (Oracle) database design and implementation, application management, operational management. | ||
| Infrastructure
Project Manager, Corporate
Data Warehouse, 1995-1996 Development, application, and enforcement of standards for applications and operational documentation, supervision of training program, implementation of web-based information delivery systems. Key Skills: Project Management, cross-functional communication, process improvement, training, documentation, operational standardization. | ||
| 1993-1995: Claris Corporation, Santa Clara, CA |
Corporate
Integration Project Manager, 1995: Coordination of functional business teams to define and resolve Information Technology concerns relating to AppleSoft/Claris Integration effort. Key Skills: Written and Oral Communication; Project Management; Technology Consultation. | |
| Enterprise
Services Project Leader, 1994: Management of Data Center and projects around production computing environment. Key Skills: UNIX (SunOS and Solaris) System Administration, Internet Services (Mail, Web, and ftp) Administration,VMS System Administration, Sybase Database Administration; Production Control (Security, Backup, Disaster Recovery), Networking (TCP/IP, AppleTalk, LAT, DECnet; Cisco and Apple Router configuration and maintenance); Help Desk/Customer Service training and design; Project Leadership; Training. | ||
| VMS
Systems Analyst, 1993-1994: Management of production and international VMSclusters. Key Skills: VMS System Administration, Solaris System Administration, Creation of DCL and shell scripts for System Management; Training, Documentation; Desktop (PC/Macintosh) and File/Print Server Support. | ||
| 1989-93: Santa Cruz County Health Services Agency |
System
Administrator/Senior Software Applications Analyst, 1993: System administration for VAX/PC network and coordination of agency computer training program. Key Skills: System Administration; Supervision; Training development/delivery/train-the-trainer; Development of computer-based reference and training. | |
| Systems
Analyst, 1990-92: VAX applications development and PC network administration. Key Skills: Systems and Applications programming; Supervision; Documentation, Training | ||
| Systems
Specialist, 1989-90: PC Technician, PC applications trainer. Key Skills: Hardware repair and maintenance; Telecommunications/Networking; Training program development and delivery, documentation. | ||
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| Other
Projects and Interests |
Career |
Organizer,
Stanford discussion series: “Conversations about Learning and Work” Informal Learning Research resulting in workshop series for Santa Clara County Filmmaker Member, Film Arts Foundation Member, International Society for Performance Improvement |
| Community |
OSU Extension Master Gardener Volunteer Naturalist, Metro Parks, Portland, OR Teacher, English as a Second Language, Portland YMCA Participant, Habitat for Humanity, Portland, OR Participant, Habitat for Humanity Global Village, Portugal Member and volunteer, Bicycle Transportation Alliance, Portland Co-manager, Alviso Community Garden, San Jose Member, Alviso Resource Coalition Participant, Team in Training Advisor, Ronda’s Organic Montessori Garden School, Austin | |
| Personal | Film and Photography
(director/producer, "Luisa's Legacy") Travel Nature and Natural Systems Bicycling Player of 2005, Cribbage Regional Association of Portland | |
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| Education | Portland State University |
Course of study in Lingusitcs (MA
TESOL program, beginning in 2007) |
| Earth Activist Training |
Permaculture Design Certificate
(residential program, Winter 2005) | |
| Cambridge University |
Certificate in Teaching English to
Adults (International House, Portland Oregon, Fall 2004) | |
| UC
Extension, Stanford University |
Continuing
technical and professional courses in programming and system
management, software engineering, project management, training,
management, psychology, and business | |
| UC
Santa Cruz |
Bachelor
of Arts in Italian Literature | |
| Reed
College |
Course
of Study in Physics | |